Wine Tour & Tasting Associates

Posted Apr 26th, 2022 in Careers

Wine Tour & Tasting Associates

Apply for a position as a Wine Tour & Tasting Associate at our Niagara-on-the-Lake Tasting Centre.


Lakeview Wine Co., a division of Diamond Estates is looking for positive and energetic Wine Tour & Tasting Associates.  The ideal candidate will have a passion for customer service, enthusiastic about Ontario wines with preferably experience in hospitality.  This is a seasonal position, with shifts occurring on weekdays, weekends, and holidays, averaging 25-35 hours/week. 

Our Associates are responsible for consistent and outstanding hospitality for all visitors by providing a friendly, memorable, and informative visitor experience.

Responsibilities include:

Retail Sales
  • Sell wine, including Wine Club memberships and related retail merchandise.   
  • Understand and operate POS system/cash register
  • Conduct tastings and winery tours with energy and enthusiasm
  • Perform store open and closing procedures
  • Accurate cash handling, daily cash reconciliation.

Visitor Experience
  • Welcome visitors to Lakeview Wine Co with sincerity and a positive attitude
  • Understand the basics of wine and strive to become an ambassador of wine from Ontario (VQA).
  • Ensure retail store and winery is clean and presentable to visitors

Merchandising
  • Rotation of stock
  • Count monthly inventory as scheduled 


Requirements/Qualifications:

  • High regard for personal presentation
  • Dependable & punctual
  • Confident & motivated
  • Excellent relationship building skills / Customer Service
  • Ability to lift 30-45 pounds (a case of wine)
  • Team player with a positive attitude
  • Smart Serve Certification
  • Access to reliable transportation/own vehicle to get to and from work

Sales and/or hospitality experience is an asset but training specific to this position is provided.

We thank all applicants for applying, however only those individuals selected for an interview will be contacted.

Diamond Estates and its divisions is an equal opportunity employer. We welcome and encourage applications from people with differing abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

The company has full vaccination policy against Covid-19 to ensure the health and safety of all employees, visitors, and customers.

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