Direct-to-Consumer Inside Sales & Fulfillment Coordinator

Posted Apr 5th, 2022 in Careers

Direct-to-Consumer Inside Sales & Fulfillment Coordinator

Apply for a position as a Direct-to-Consumer Inside Sales & Fulfillment Coordinator


Creekside Estate Winery, a division of Diamond Estates is looking for two positive and energetic individuals for the role of Inside Sales & Fulfillment Coordinator, to work within our Direct-to-Consumer department. The ideal candidate will have an attention to detail along with passion for delivering exceptional customer service and sales, specifically in the e-commerce sales channel. This is a part-time position with shifts occurring on weekdays, averaging 20-30 hours/week.


Responsibilities include:

·        Provide Sales and Customer Service support for all online orders, wine club memberships and general winery inquiries
·        Manage e-commerce orders and fulfillment for 3 Ontario wineries
·        Ensure all online orders are printed, packed correctly, and shipped efficiently
·        Receive and unload products and packing materials
·        Keep packing area neat, clean and organized
·        Communicate with Management team on any issues that arise and offer solutions when necessary
·        Maintain appropriate inventory levels for all wine and packing materials
·        Keep accurate reports and order summaries
·        Respond to customer requests in a timely and professional manner


Requirements:

·        Strong computer skills, including Microsoft Office platform
·        High regard for attention to detail
·        Dependable & punctual
·        Confident & motivated
·        Able to work independently
·        Ability to lift and carry 30-45 pounds (a case of wine)
·        Team player with a positive attitude
·        Must have a valid Smart Serve certificate
 

You must be able to arrange your own transportation to and from work.

All interested applicants should send a resume to hr@diamondwines.com. We thank all applicants for applying, however only those individuals selected for an interview will be contacted.

Diamond Estates and its divisions is an equal opportunity employer. We welcome and encourage applications from people with differing abilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

The company has full vaccination policy against Covid-19 to ensure the health and safety of all employees, visitors, and customers.


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