Retail Sales Associate & Tour Guide

Posted Feb 19th, 2020 in Careers

Retail Sales Associate & Tour Guide

Apply for a position as a Retail Sales Associate & Tour Guide at our Niagara-on-the-Lake Tasting Centre.

Lakeview Wine Co. a division of Diamond Estates is looking for dynamic and enthusiastic Retail Sales & Tour Associates for the upcoming summer season in our wine boutique.  The ideal candidate will have a passion for customer service, wine and experience in hospitality.  This position is part time in nature, with the majority of available shifts occurring on weekends. Our Retail Associates are responsible for consistent and outstanding hospitality for all visitors by providing a friendly, memorable and informative visitor experience.

Job Duties will include:

Retail Sales
o   Sell wine, including Wine Club memberships and related retail merchandise.   
o   Understand and operate POS system/cash register
o   Conduct tastings and winery tours with energy and enthusiasm
o   Perform store open and closing procedures
o   Accurate cash handling, daily cash reconciliation.

Visitor Experience
o   Welcome visitors to Lakeview Wine Co with sincerity and a positive attitude
o   Understand the basics of wine and strive to become an ambassador of wine from Ontario (VQA).
o   Ensure retail store and winery is clean and presentable to visitors

o   Rotation of stock
o   Count monthly inventory as scheduled

Miscellaneous duties as assigned

o   High regard for personal presentation
o   Dependable & punctual
o   Confident & motivated
o   Excellent relationship building skills / Customer Service
o   Ability to lift 30-45 pounds (a case of wine)
o   Team player with a positive attitude

We thank all those for applying, however only candidates selected for an interview will be contacted.
Diamond Estates welcomes and encourages applications from people with differing abilities. 
Accommodations are available on request for candidates taking part in all aspects of the selection process.

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