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Winery News

Manager, Credit & Collections

Posted Aug 3rd, 2018

Manager, Credit & Collections

Apply for a position as a Manager of Credits & Collections at our Oakville Sales Agency Office.

Do you have a passion for wine and enjoy working in a dynamic industry? Are you ready to embark on an exciting new phase in your career with a growing company and enthusiastic culture? If so, then this may be the right opportunity for you.

Diamond Estates (TSXV: DWS) is the third largest producer of VQA wines in Niagara, Ontario and is proud of our high-quality wines. Production is centralized in a state-of-the-art facility with a new tasting and retail store. The Company also operates a sales agency division, Kirkwood Diamond Canada (“KDC”) that represents foreign and domestic beverage alcohol suppliers across Canada. As the Company is in a significant growth phase, the team is looking to add a member in the role of Manager, Credit & Collections.

Based in Oakville, at the sales agency office and reporting to the Controller, the Manager, Credit & Collections is responsible for managing the overall credit and collections cycle, which includes tightening business practices through the creation of policies and procedures, holding people accountable to drive desired behaviors, initiating escalation procedures when required to shorten the collection cycle and reduce collection risk and manage relationships with collection agencies, external counsel, etc. 

Duties & Responsibilities

Develop and/or recommend improvements to policies and procedures that mitigate credit risk, govern business terms with customers, enshrine escalation procedures and enable accountability throughout the organization;
Identify and report exceptions, escalating as appropriate;
Reviewing credit applications for new accounts, establish credit limits, set-up new customers;
Establish a process for annual credit reviews and adjustments to credit terms as appropriate;
Primary finance contact for liaising with represented suppliers as it pertains to their receivable balances and establishing concurrence to offset receivables and payables on a monthly or quarterly basis;
Post credit & debit memos, unallocated payments to accounts for adjustments, write-offs, off-sets, etc.
Send out reports to sales representatives and brand managers, and customers as necessary
Generate a weekly flash report on collections metrics, activity and escalations;
Reconcile accounts receivable sub-ledger to the general ledger;
Engage collection agencies in accordance with the escalation procedures; advise on recommended settlements, ultimate write-off or escalation to legal action;
Issue identification and resolution as required.


Certified Credit Professional (CCP), preferred, University business degree or college diploma
5+ years of experience in A/R collections, credit analysis & management reporting
Exceptional interpersonal, customer service, organizational and communication skills
Ability to work under deadlines and autonomously, with high attention to detail

Lakeview is an equal opportunity employer. We thank all of those who apply, however only those selected for an interview will be contacted.  

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